Questions, answered.
Everything about ordering, shipping, returns and caring for your ILKAL saree.
Browse the Shop, add sarees to your cart and check out. An order is confirmed only after successful payment and our acknowledgment.
All payments are processed securely through Razorpay, which supports cards, UPI and net banking.
You may be asked to create an account to place an order, so you can track orders and keep your details up to date.
Prices are subject to change without notice. The price at checkout is the price you pay.
Orders are typically processed within 2–3 business days from the date of confirmation.
Delivery within India usually takes 5–10 business days. Remote locations and peak seasons may take longer.
Yes — on orders over ₹2,500. For smaller orders, shipping is calculated at checkout.
Once dispatched, a tracking ID is shared by email or SMS. Use it on the courier’s website or the link in your confirmation.
Our sarees are cherished by Indian women living abroad. Message us on WhatsApp for international orders.
Yes, within 2–3 days of placing it — unless it has already been forwarded to vendors or dispatched.
Report damaged, defective or mismatched items within 2–3 days of receipt. We’ll verify and arrange a replacement or refund.
Approved refunds are processed within 6–8 business days to the original payment method.
We offer both. In handlooms, small irregularities in texture are the trademark of the weave — and what makes each saree an heirloom.
Dry clean or hand wash the first few times in mild detergent. Wash inside out, dark colours separately, and dry in the shade.
Dry cleaning is strongly recommended. Store folded in muslin, avoid naphthalene balls and refold regularly to prevent creases.
Our cotton is pre-washed to avoid shrinkage. Printed cotton sarees may still shrink by about 8%.
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