Terms & conditions.

Business Address:
ILKAL’S PRIDE
Ward No. 3, Kopparad Peth, Near Gayatri Kalyana Mantap,
ILKAL – 587 125, Karnataka, India.

1. Accounts & Your Responsibilities

• You can place an order as a guest or create an account to track orders, save your wishlist and reorder easily.
• You agree to provide accurate, current and complete information (name, phone, email and address) when ordering or registering.
• You are responsible for keeping your account password confidential.

2. Products, Pricing & Orders

• We make every effort to show product descriptions, images and prices accurately. As our sarees are handwoven, minor variations in colour and weave may occur.
• All prices are in Indian Rupees (₹) and include applicable taxes. Prices may change without notice, but the price shown at checkout is the price you pay.
• An order is confirmed only after successful payment, and you will receive an order confirmation email.
• We may cancel an order if a product is out of stock or a pricing error occurs. In that case, the full amount is refunded.

3. Payments

• All payments are made online and processed securely by Razorpay (cards, UPI, net banking and wallets). We do not offer cash on delivery.
• By making a payment, you confirm that you are authorised to use the chosen payment method.

4. Shipping & Delivery

• We deliver across India. Orders are dispatched within 2–3 business days and usually delivered within 5–10 business days.
• Delivery is free on orders of ₹2,500 and above; a ₹99 charge applies below that.
• Please see our Shipping Policy for details.

5. Cancellations, Returns & Refunds

• Orders can be cancelled within 48 hours, before dispatch. Damaged, defective or wrong items must be reported within 2–3 days of delivery.
• Approved refunds are processed within 6–8 business days to the original payment method.
• Please see our Refund, Return & Cancellation Policy for details.

6. Intellectual Property

• All content on this website, including logos, photographs, product designs and text, belongs to ILKAL’S PRIDE.
• You may not copy, reproduce or use our content without our prior written permission.

7. Limitation of Liability

• We are not responsible for courier delays beyond our control once an order has been handed over to the shipping partner. We will still help you resolve any delivery problem.
• To the maximum extent permitted by law, ILKAL’S PRIDE is not liable for any indirect, incidental or consequential damages.

8. Termination of Service

• We may suspend accounts or cancel orders if we suspect fraud, misuse or a violation of these Terms.

9. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.
• Any disputes are subject to the exclusive jurisdiction of the courts in Karnataka, India.

10. Contact Information

For any questions about these Terms, please contact us:

Email: info@ilkalpride.com
Phone / WhatsApp: +91 91081 42048
Address: Ward No. 3, Kopparad Peth, Near Gayatri Kalyana Mantap, ILKAL – 587 125, Karnataka, India.